The Rennova team is knowledgeable. Their after-sales support and maintenance services are really good. When compared to other suppliers, Rennova stands out as the best option due to their response to phone calls, immediate online support, and the commitment to send a support representative onsite within 24 hours if necessary. Their dedication to resolving issues efficiently and promptly is evident in their strong customer support.
Rennova team has successfully tackled a challenging test equipment project that involved precise testing of both electrical and mechanical parameters. They accomplished this by employing their own innovative design techniques, resulting in a significant reduction in development costs. Their commitment to timely delivery and ongoing support has been greatly appreciated.
We approached Rennova with a request to develop a safety-critical product to be integrated into our vehicles. To our delight, Rennova managed to develop the product in an impressive time frame of less than three months, ensuring that it met all the necessary requirements, including obtaining EMI and EMC test pass certificates. Since 2018, we have been procuring the product from Rennova on a regular basis, and we are pleased to report that we have not encountered any quality issues so far. The consistent high quality of the product has solidified our trust in Rennova as a reliable product manufacturer.
Rennova has consistently impressed with their design, development, and delivery of custom-made products and test solutions. While there have been instances where the delivery time took longer than expected, it is possible that these delays were caused due to changes and other external dependencies (which they have to handle). Nonetheless, I believe that Rennova is a reliable and competent provider, and I would gladly recommend them for future bids and projects. Their expertise and dedication to delivering high-quality solutions make them a valuable partner in product development.
I purchased Rennova's Elevator Access Control System (ACS), and while I found it to be slightly more expensive compared to other imported ACS options, I am extremely satisfied with the product's quality and value for money. Despite being purchased in 2015 with a warranty period of only six months, the ACS has been running smoothly without any issues up until now. The longevity and reliability of the system have exceeded my expectations, making it a worthwhile investment.
In 2016, I purchased an ACS (Access Control System) from Rennova. After a couple of years, when I required servicing, instead of sending a service person, a representative from Rennova contacted me and provided instructions on how to address the issue myself. Although I was initially hesitant, I followed their instructions, and to my pleasant surprise, the ACS started functioning perfectly without any additional costs. I must commend Rennova for both the excellent product and their exceptional service. I have since recommended Rennova to my friends who were in search of an ACS solution, as I trust their product quality and appreciate their customer service.